Stakeholder Engagement

Understanding concerns through dialogue with stakeholders

JATCO’s corporate activities are founded upon relationships of trust between the company and all of its various stakeholders. JATCO believes that in order to combine the sustainable growth of our company with the development of a better society, it is important to actively hold dialogues on the concerns of our stakeholders, listen to the opinions of our stakeholders, and reflect them in our corporate activities. Establishing opportunities for dialogues with our stakeholders will lead to the discovery of risks and opportunities. JATCO has established opportunities for a variety of dialogues and is reliably giving feedback on the results of the dialogues within the company in order to reflect more of the opinions of our stakeholders in our corporate activities.

Working toward building relationships of trust

Responding quickly to the changing needs of customers and offering products and services which give top priority to safety and peace of mind, we pursue true customer satisfaction through this provision.
Through fair trade with our business partners based on mutual trust, we are promoting initiatives to achieve mutual growth. We also aim to implement respect for diversity and career development and to create a motivated workplace where each and every employee can experience growth.
Moreover, we will continue to work on the solution of social issues together with local communities and communication activities deeply rooted in local communities in order to be a good corporate citizen in all the regions in which JATCO conducts business.

Stakeholders	Opportunities for dialogue	Main themes	Main initiatives
Customers	Communication in daily business activities The corporate website Social media Information provision through the mass media, etc. The establishment of inquiry windows, etc.	The quality of the products and services Support for customers	Technology briefings, test-ride events Responses to customer requirements Analysis and improvement of the evaluation of JATCO by customers
Employees	The regular exchange events with employees Career development interviews A full range of employee awareness surveys Labor-management councils The internal reporting system The intranet	The business performance and issues of our company In-house diversity Diverse work styles The workplace environment and occupational safety and health Careers, education	Sharing of management information with all of our employees by the officers (Global Employees Meeting) Meetings to exchange opinions with officers by business theme Career development interviews Workplace environment improvement activities based on employee awareness surveys Internal reporting system (Easy Voice, SpeakUp) Social events with employee family participation
Business partners	Communication in daily business activities Policy briefings The websites of our business partners A full range of guidelines, etc.	Fair transactions Procurement policy Sustainability policy	Business partner policy briefings Business partner awards Monozukuri seminars
Local communities	Communication with local governments and regional organizations Social contribution activities by our employees Events involving local residents, etc.	Contributions to local communities Working together with local governments and regional organizations for the solution of social issues	Volunteer activities by our employees Social exchange event with local governments and regional companies (P**) Events at our locations involving local residents (JATCO Festa)
Shareholders	General Meeting of Shareholders	JATCO's business strategies, business performance, company value enhancement	General Meeting of Shareholders